Twenty-eight Alibaba.com Ltd. (1688.HK) users located in earthquake ravaged Wenchuan county, Sichuan have yet to be reached via phone or Internet. Alibaba.com is seeking help from other users in order to contact them. Information regarding the users is listed here. By May 19, only five of the company's thirty-three Wenchuan users had been found alive and unharmed. Their companies and factories, however, had been seriously damaged or destroyed.