Effective: June 4, 2018
JLM Pacific Epoch, LLC ("Pacific Epoch," "we," "us," "our") values the trust you place in us when you use Pacific Epoch’s website (the "Website"). This Privacy Notice describes our collection, use, disclosure, and protection of your information. This Privacy Notice applies to our Website regardless of how you access or use it, including through mobile devices.
BY USING OUR SERVICES AND/OR REGISTERING WITH US, YOU ARE ACCEPTING THE TERMS OF THIS PRIVACY NOTICE AND OUR TERMS OF USE, AND YOU ARE CONSENTING TO OUR COLLECTION, USE, DISCLOSURE, AND PROTECTION OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY NOTICE. IF YOU DO NOT PROVIDE THE INFORMATION WE REQUIRE, WE MAY NOT BE ABLE TO PROVIDE ALL OF OUR SERVICES TO YOU.
If you do not agree to the terms of this Privacy Notice, please do not use our Website. We may make changes to this Privacy Notice from time to time. We will post any changes to our Website. Your continued use of our Website following the posting of any changes will mean you accept those changes.
This Privacy Notice does not apply to information that you may submit to us offline, or to third-party website and mobile applications that may link to the Website or be linked to on the Website. We are not responsible for the actions and privacy policies of third-party websites and applications; please consult these websites and applications directly to understand their privacy practices.
INFORMATION WE COLLECT ABOUT YOU
We collect, process, and retain information from you and any devices (including mobile devices) you may use when you use or interact with our Website, and in other ways described below.
Information You Give Us: We receive and store information you enter on our Website or give us in any other way, including your name, physical address, phone number, and email address.
Information About Your Interaction With Our Website: We receive and store certain types of information whenever you interact with our Website. Our Website use "cookies," tagging and other tracking technologies to help enable us to enhance or personalize your online browsing experience. This information includes computer and connection information such as statistics on your page views, traffic to and from our Website, referral URL, your IP address, and device identifiers. This information also may include your browsing history and your web log information.
Information From Other Sources: We may supplement the personal information we collect with information from third parties or collected offline, such as information collected by Pacific Epoch at events, in person with our representatives, or collected over the phone and add it to your account information. This information may include, but is not limited to, employer name, type of user and demographic information.
HOW WE USE YOUR INFORMATION
We use your information to help us personalize and continually improve your experience on the Website, including fulfilling requests for information, analyzing and compiling trends and statistics, and communicating with you. For information about how to manage your information and the choices you have, see how to limit the use of your information below.
We also may use your information to:
- Provide, maintain, and improve the Website and for internal or other business purposes;
- Fulfill your requests for information;
- Provide customer support;
- Track and evaluate the use of the Website;
- Communicate with you about your Customer Account, Content Owner Account, profile or transactions with us, or changes to our policies or terms;
- Detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal;
- Optimize or improve our Website, products, services and operations; and
- Perform statistical, demographic, and marketing analyses of users of the Website and their viewing patterns.
HOW WE SHARE YOUR INFORMATION WITH OTHERS
We share your personal information with third parties as described below. In addition, we may share information that does not specifically and personally identify you, such as aggregate information, device identifiers or other unique identifiers to third parties. For information about how to manage your information and the choices you have, see how to limit the use of your information below.
Third-Party Service Providers: We engage third-party service providers to perform functions on our behalf such as: hosting, content management, technical integration, marketing, analytics, customer service, and fraud protection. These third parties may have access to your personal information when needed to perform their functions. If we share information with these third parties that personally identifies you, such as your name, address, or phone number, we will require the third parties to maintain the confidentiality and security of your personal information, and they will be restricted from using, selling, or distributing such personally identifiable information in any way other than to provide the requested services to the Website or as otherwise required or expressly permitted by law.
Sale, Assignment or Change of Control: We may change our ownership or corporate organization while providing the Website. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. Under such circumstances, we would request the acquiring party to follow the practices described in this Privacy Notice. Nevertheless, we cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Notice.
Law Enforcement, Legal Process, and Emergency Situations: We may also use or disclose your personal information if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or our Website; (b) protect and defend our rights or property, the Website or our users, or (c) act to protect the personal safety of us, users of the Website or the public.
HOW TO ACCESS AND MODIFY YOUR INFORMATION
If you have an online account with us, you can update certain account information through your account/profile.
If you would like to request access, modification, correction, or deletion of personal information that you have provided to us or that you believe we may have collected about you, please contact us at info@pacificepoch.com. We may not be able to delete your personal information without also deleting your user account. You will not be permitted to examine the personal information of any other person or entity. In order to verify your identity, you may be required to provide us with personal information prior to accessing any records containing information about you. We may not accommodate a request to change or delete personal information if we believe doing so would violate any law or legal requirement, or cause the information to be incorrect.
We will honor any legal right that you have to access, modify or erase your personal information. To request access and to find out whether any fees may apply, if permitted by applicable state, federal, or national law (outside of the United States), please contact info@pacificepoch.com.
YOUR CHOICES ABOUT HOW YOUR INFORMATION IS USED AND SHARED
In many instances, you have choices about the information you provide and how we use your information. These choices, and any related consequences, are described in detail below.
Emails and other Communications: When you sign up for certain communications, you are required to provide us with an accurate e-mail address through which we may contact you. Such requests through our Website constitutes your express acknowledgment that Pacific Epoch may use your e-mail address to communicate with you about product offerings from Pacific Epoch. While you cannot opt-out of receiving notifications and other communications regarding your account or your transactions, you can opt-out of receiving promotional emails and other marketing communications from us by: Responding to any marketing email with “unsubscribe” in the subject line or contacting your sales representative.
COOKIES AND TRACKING TECHNOLOGIES
Like many website, we use tracking technologies such as cookies, web beacons and similar technologies to record your preferences, and track the use of our Website. We may also use these technologies to monitor traffic, improve the Website, and make it easier to use and more relevant. Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Site may not work or may not work as designed. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.
Your browser or device may include “Do Not Track” functionality. Pacific Epoch’s information collection and disclosure practices, and the choices that we provide to customers, will continue to operate as described in this Privacy Notice, whether or not a Do Not Track signal is received.
Online Tracking Choices: You also have choices to limit some tracking mechanisms that collect information when you use the Website. Many web browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer. If you choose to decline cookies, certain features of our Website, including the Website itself, may not function properly or remain accessible to you. In addition, you may also render some web beacons unusable by rejecting or removing their associated cookies. Note that if you choose to remove cookies, you may remove opt-out cookies that affect your advertising preferences.
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), on our Website. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Website, compile reports on the Website’ activity, and provide other services related to Website activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. The Website does not use Google Analytics to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here.
HOW WE SECURE YOUR INFORMATION
We take reasonable security measures to help protect the personal information collected through our Website. Please understand, however, that while we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
You can help protect the privacy of your own information by using encryption and other techniques to prevent unauthorized interception of your personal information. You are responsible for the security of your information and any personal information that you transmit to us or view, download, or otherwise access when using unencrypted, public or otherwise unsecured networks.
OTHER IMPORTANT INFORMATION
Users Under Thirteen: Our Website is intended for users ages 13 and older only. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 13. If we become aware of personal information in our database that was collected from a child under 13, we will delete such information.
Users Outside of the United States: If you use our Website outside of the United States, you understand and consent to the transfer of your personal information to, and the collection, processing, and storage of your personal information in, the United States and elsewhere. The laws in the U.S. and these countries regarding personal information may be different than the laws of your state or country.
QUESTIONS OR REPORT A PROBLEM
For questions about our Privacy Notice, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact Pacific Epoch by email at info@pacificepoch.com.